Answers to common questions about visiting our sanctuary
Why does it take approximately 2 hours to get to the sanctuary?
Our sanctuary was chosen to give elephants a large, natural habitat, away from roads and busy areas. The final 10 km is deep in the jungle and only accessible by off-road vehicles, which makes the journey part of the adventure.
What do I need to bring on the trip?
Essentials include:
Wet season tips (July–October):
Is food provided?
Yes! We serve a delicious lunch from our camp kitchen, along with coffee, fruit, and drinking water. Other refreshments may be available for purchase. If you have special dietary requirements (vegetarian, gluten-free, etc.), please let us know at pickup.
Can I bring and use a drone at the sanctuary?
Drones are not allowed at the sanctuary. Flying drones can disturb the elephants, and we prioritize their safety and comfort at all times.
Can I take photos or videos during the tour?
Absolutely! Cameras and smartphones are welcome. Please avoid using flash near the elephants and be respectful of their space.
Do you have washing/changing facilities?
Yes! We have changing areas with cold showers and western-style toilets so you can freshen up comfortably after your visit.
Are the tours safe for children?
Yes! Most tours are family-friendly for children over [age]. Children should be accompanied by an adult at all times, and we ensure all interactions with elephants are safe.
Are there any health risks?
Our sanctuary is safe for visitors in good health. We recommend bringing personal medication if needed and using insect repellent. Walking and trekking involve moderate activity on uneven terrain.
What if I get seasick or motion sick?
Our tours are mostly on land and forest trails. The off-road approach can be bumpy, so if you are prone to motion sickness, take precautions or consult your doctor before your trip.
How long does a typical tour last?
Half-day tours last about 4–5 hours, full-day tours 7–8 hours, and two-day tours include overnight stays at the sanctuary. Exact schedules may vary depending on weather and elephant activity.
Can I book a private tour?
Yes! Private tours are available for families, couples, or small groups. You can tailor the pace and activities to suit your needs.
Are the tours physically demanding?
Tours involve walking and light trekking on uneven terrain. Most guests find it enjoyable and manageable, but visitors with mobility limitations should contact us for advice.
Do the tours support elephant welfare?
Absolutely. Every visit directly supports the elephants’ care and rehabilitation, and we never offer rides or performances. Guests observe elephants in a safe, natural environment.
How does Chiang Mai Elephant Land support the local community?
We work closely with the Karen hill tribe to preserve traditions, provide jobs, and maintain sustainable livelihoods connected to the sanctuary and elephant care.
We’d love to hear from you. Whether you have questions about our tours, want help planning your visit, or simply wish to learn more about our elephants, our team is here to help.
You can reach us easily by email, phone, or through our contact form. We’ll get back to you as quickly as possible.
+66 (0)86 658 9122
Address:
Chiangmai Elephant Land 57 Kotchasarn Road, Changklan, Chiang Mai 50100 (Google Map)
Tel & WhatsApp: +66 (0)86 658 9122
Email: [email protected]
